Things I’m learning while building.
Mostly the mistakes. They’re more useful than the wins, and they’re easier to be honest about.
The price you set first is the price you argue with later
I discounted early work to get signatures. Then I spent months trying to climb back out of the number I'd set.
The most useful hour I spent on a product was deciding what it would refuse to do
Our internal system could easily track hours, activity and who was online. We wrote a rule saying it never will.
Clients describe the feature. They rarely describe the problem
Everyone asked for automatic replies. Nobody wanted automatic replies.
I spent too long making the website good before there was anyone to send it to
Building is comfortable. Selling isn't. Guess which one I did first.